Soft Skill

NBI is pleased to announce a two days program styled as "Speak to Lead". This soft skills program is focused on communication skills. Why is communication important? How to remove communication barriers? What is Public Speaking? and How to master the art of Public Speaking? are major components of the program. The program will be delivered by Ms. Amuda Mishra - a leadership trainer for more than four years' experience in training individuals in both national and international arena. 

The program aims to provide knowledge about importance of customer and to motivate staff for better performance in delivering excellent service. This program will help participants to make familiar about the expectations of the customer. The program aims to equip participants with sound knowledge on providing excellent service. This program will help participants get an overall concept of a customer’s behavior, handling them and also marketing aspects that will allow not only for them to grow but also the organization in the long run. 

The program aims to provide knowledge about importance of customer and to motivate staff for better performance in delivering excellent service. This program will help participants to make familiar about the expectations of the customer. The program aims to equip participants with sound knowledge on providing excellent service. This program will help participants get an overall concept of a customer’s behavior, handling them and also marketing aspects that will allow not only for them to grow but also the organization in the long run. 

The program on Sales & Persuasion is targeted to the individuals involved in sales to persuade consumers to choose their product over competing brands and promotional tactics. The main objectives of this program incorporate to create relevant rapport, deliver rapport and position the salesperson as an expert in their field. The program highlights the enhancement of one’s ability to persuade and influence to achieve results.

Leadership is required for every individual who have to lead people that is why anyone can participate. While creating the batch it will be better if we take care of Hierarchy. Power Distance decreases participative interaction and loose interest. Program takeaways includes dramatically increase your awareness and understanding on how to evolve into a more effective leader. Develop practical and measureable skills that you can implement the next day to raise your level of influence and productivity to new level. 

Crucial Conversations aim at creating alignment and agreement by fostering open dialogue around high-stakes and critical topics at all levels of the organization. Efficient handling of conversations of this nature, enables one to surface the best ideas, make the highest-quality decisions, and then act on them with commitment. The need for these conversations arise out of inevitable situations at organizations. Hence it becomes vital for one to be cognizant to predict the consequences of the conversation and handle them sensitively and intelligently.

Leadership is required for every individual who have to lead people that is why anyone can participate. While creating the batch it will be better if we take care of Hierarchy. Power Distance decreases participative interaction and loose interest. Program takeaways includes dramatically increase your awareness and understanding on how to evolve into a more effective leader. Develop practical and measureable skills that you can implement the next day to raise your level of influence and productivity to new level.

This leadership program aims to explain what leadership is and the influence of leadership in personal & professional life; Identify the root cause of crisis in organizations; and explain how leaders can take charge of their thoughts, feelings and actions  and become models for others; Demonstrate the appropriate leadership behavior/style for their organization, teams; to equip Middle-Senior Level Managers, Supervisors & Department Heads and all those interested who want to reduce stress at work and life and be relaxed and happy.  The program is also targeted to those who are passio

National Banking Institute in association with IFC presents "Corporate Governance - Where have we failed?" More than two dozen BFIs faced trouble in last decade and large numbers of depositors are still waiting for their savings back. Where have we gone wrong? What is the Conflict Of Interest? Whose Bank is it anyway? Why has the Board failed to understand its role in Corporate Governance? What is the role of the management and top executives? and Does increasing number of Operations Risk has anything to do with Corporate Governance and compliance adherence in the Banks?